Ultimate Solutions to Easily Eradicate QuickBooks Keeps Crashing Issue

The QuickBooks Desktop application is used by users all over the world to perform their day-to-day business and accounting functions with ease. Although the application does not require any supervision to be accessed, there can be some application issues that can lead to the QuickBooks keeps crashing error. This error message can affect other applications on the system and can arise due to many reasons, like a damaged company or QBWUSER.INI file. If you are getting the QuickBooks Desktop keeps crashing issue, you can use the reasons and solutions mentioned below to eliminate it once and for all.

If you are having difficulty understanding the troubleshooting steps or eliminating the error message on your own, you can reach out to us at 1.855.738.2784 to get immediate assistance from our technical support team.

Possible Reasons and Causes for the QuickBooks Closes Unexpectedly Issue

If your QuickBooks Desktop starts to open then closes, the following common factors and main triggers might be responsible for the issue –

1. The QBW company file in QuickBooks Desktop is damaged, corrupted, broken, or stored in a file folder that is incorrect or damaged.
2. Essential files, like the QBWUSER.INI file, might be damaged, corrupted, or missing from the system, which is preventing QuickBooks from running correctly.
3. The QuickBooks Desktop installation process is not running correctly, or it might be incomplete, and the installation files might be missing or accidentally deleted by the user.
4. Your Windows OS version is obsolete or outdated, and the discontinued version might be causing compatibility issues while running the QB application.
5. You are using an old or discontinued QB version, which is causing issues while running the application and leading to crashing errors on your screen.
6. The hard drive containing your QB application is damaged or corrupted, and the hard drive might not have enough space to sustain such a bulky software program.

You May Read Also: How To Fix QuickBooks Error ps077

Common Symptoms and Early Signs for the QuickBooks Desktop Keeps Freezing Issue

If you are experiencing QuickBooks keeps shutting down error message on your screen; you can identify it on an early basis by looking for these common symptoms –

• Your QB Desktop closes or starts hanging while working on the invoices or sales orders in the application.
• QuickBooks may disappear out of the blue while working on some important tasks without any error message on the screen.
• You might not be able to work on multiple reports simultaneously in the application, and the application will close abruptly.
• Other applications in the system might slow down or start lagging while opening or performing tasks.
• Your Windows might become slow or unresponsive to mouse taps and keyboard clocks, leading to slower actions.

Best Solutions to Troubleshoot the QuickBooks Automatic Shutdown Issue

The QuickBooks closes unexpectedly Windows 10 issue can be easily tackled by using the solutions mentioned below –

Solution 1 – Rename the QBWUSER and Entitlement Files by Extending the Extensions

Issues while accessing the QB application can be removed by fixing the damaged QBWUSER file.

1. Open the QuickBooks File Directory from the C drive to locate the file with the .INI file and right-click on it to select the Rename option.
2. Add OLD at the end of the file name to modify the extension and hit Enter, followed by repeating the same step for the EntitlementDataStore.ecml file, and once done, rerun QuickBooks to check if the crashing issues are successfully fixed.

Solution 2 – Activate the Quick Fix My Program Utility to Mend the QB Desktop Program Issues

You can easily address the QuickBooks closing unexpectedly issue by activating the Quick Fix My Program tool.

1. Download the QuickBooksToolHub.exe file from Intuit’s official website and save the downloaded file on your desktop to access it, and run the installation process by following the on-screen prompts.
2. Once the tool utility is installed, run the QuickBooks Tool Hub and go to the Program Problems tab to select the Quick Fix My Program tool and initiate a program repair procedure.
3. Let the tool detect and fix the application issues, and once the quick-fix tool stops running, rerun QuickBooks to check if the application is running without any errors or obstacles.

Solution 3 – Update QuickBooks Desktop by Downloading the Latest QB Updates from the Help Section

Your QuickBooks Desktop needs to be properly updated and running correctly to ensure that the application and its various functions are running correctly.

1. Find and right-click the QB Desktop icon to select the Run as Administrator option, and once prompted, enter your admin login details to access your admin rights, and hit Enter.
2. Now, from the Help tab, click the Update QuickBooks Desktop option to open the QuickBooks Update window, and from the Update Now tab, select Get Updates and Reset Updates.
3. This action will prompt QuickBooks to download the most recent QB updates, and once done, select Install Now to install the downloaded updates for QuickBooks Desktop, post selecting Yes on the confirmation page.
4. Click the Install Updates button, and once QuickBooks is updated, rerun the application and run a few functions to ensure that the freezing issues are dismissed once and for all.

Solution 4 – Copy the Company File to a New Folder and Activate the No Company Open Screen

You need to shift the company file to another folder to ensure that you are accessing the file from the correct file folder.

1. Right-click anywhere on your desktop screen to choose the New Folder option, and head to your current company file location to right-click the file and select Copy.
2. Now, in the new folder, select Paste to move the company file, and once done, press & hold the Ctrl key to access the No Company Open window to click the Open or Restore Existing Company option.
3. Lastly, click Next after opening the company file and check if the file is running with ease and the QB Desktop won’t start issue is rectified.

Conclusion

You can address the QuickBooks keeps crashing error by performing the steps mentioned in the article above. If the error message persists, you can call us at 1.855.738.2784 to get professional help from our QB experts.

Recommended To Read: How To Resolve Error Initializing QBPOS Application Log